Shipping & Delivery
- Please note orders are processed pending item availability and credit card verification (for first time international orders). You will be contacted if there are any issues with your order.
- For items that are in-stock and ready to ship, we aim to ship orders within 1-2 working days from the order date. As soon as your order is shipped, you will receive an automated email with tracking information.
- All made-to-order take approximately 20-30 business days for production. This does not include weekends and holidays.
- If you need an order by a specific date please contact us at firstname.lastname@example.org. We are happy to assist you.
- Ground Shipping - Free
- Express Shipping - Calculated at checkout
- Orders over $500 will be shipped insured and therefore require signature for delivery. We suggest you choose a delivery address where someone is guaranteed to be in to sign for your order. We cannot take responsibility for undelivered items caused by incorrect address details. Please ensure your delivery address is correct when placing an order.
- If you choose to waive signature upon delivery, please note in special instructions / gift note at checkout or contact us upon placing your order.
- We are not responsible for any lost items that are not signature required.
- PLEASE NOTE: any queries regarding delivery once the order has left our workshop must be raised directly with the courier.
- The Lúdere Jewelry online store delivers to all destinations worldwide.
- Price and speed options will be calculated at checkout.
- Please note that your package may be assessed for import or customs fees on entry into the destination country. These duties and taxes are the responsibility of the receiver. Please note that we don't have the ability to declare a different value when shipping your order.
- If your order has shipped you will receive an automated email with your tracking number. You may also reach out to email@example.com for an update.
Email us at firstname.lastname@example.org